The agreement between us
Last updated: 21 September 2026
These Terms govern your use of AI Cordon — the website, the dashboard and the API. By creating an account you accept them. If you are accepting on behalf of a company, you confirm you may bind it.
1. Definitions
- Provider — [LEGAL ENTITY NAME], identified in section 13.
- Service — the prompt-injection detection service, reached through the dashboard or the HTTP API.
- Account — your registration, including API keys and credit balance.
- Content — the text, documents and tool output you submit for checking.
- Credits — prepaid units consumed by requests, at the rates shown in your dashboard.
2. What the Service does, and what it does not promise
The Service inspects text and returns a verdict on whether it carries instructions aimed at a language model, with a score and, on request, the location of the passage.
Detection is probabilistic. It is a measurement, not a guarantee: the Service will miss some injections and flag some harmless text. It is one control among others and must not be the only thing standing between untrusted input and an action that matters. You remain responsible for what your own system does with the verdict.
3. Account
Registration takes an email address and a password; the address must be confirmed before API keys can be created. Keep your credentials and API keys to yourself — a key is a bearer token, and requests made with it are billed to your account. Tell us at once if a key is exposed, and revoke it in the dashboard. One person or company, one account; accounts created to evade limits or a suspension may be closed.
4. Acceptable use
You may not use the Service to:
- break the law, or help someone else do so;
- resell or rebrand it as your own detection service without a written agreement;
- exceed your rate limits by any means, including spreading traffic across accounts;
- probe, overload or circumvent the abuse controls, other than in security testing we have agreed to in writing;
- submit content you have no right to send us.
We may rate-limit, suspend or close an account that breaches this section. Where the breach is not serious we will say what is wrong and give you a chance to fix it first.
5. Credits, billing and refunds
The Service is prepaid. Credits are bought in advance and spent per request at the rate shown for each detector in your dashboard; the rate in force is the one displayed there, and we give notice before raising it. New accounts receive a free allowance, which carries no cash value.
Credits are payment for a service and are not refundable, including any unused balance, except where the law says otherwise. Credits do not expire while the account is open. Requests rejected by a rate limit are not billed.
If you are a consumer — a person acting outside any trade or profession — you have fourteen days to withdraw from a distance contract under Directive 2011/83/EU. By asking us to start the service at once, which is what buying credits and making a request does, you accept that the period ends as soon as the service has been fully performed, and that you owe a proportionate amount for what was used before you withdrew.
6. Availability
We make reasonable efforts to keep the Service running and to announce maintenance, but there is no guaranteed service level. Availability is not warranted, and no credit or refund is due for downtime. If you need a committed SLA, write to support@ai-cordon.com and we will discuss a separate agreement.
7. Content and intellectual property
The Service, its models, its interfaces and everything we publish about it remain ours. Nothing here transfers any of it to you beyond the right to use the Service under these Terms.
Your Content stays yours. We process it in transit to produce a verdict and do not store it afterwards. We do not use it to train or improve any model, and we do not pass it to anyone else for that purpose. What we do keep are anonymous derived signals about detected attacks — technique, language, structural features, hashes — which cannot be turned back into your text. How this works is set out in the Privacy Policy.
8. Warranties and liability
The Service is provided as is. To the extent the law allows, we exclude implied warranties of merchantability, fitness for a particular purpose and uninterrupted operation.
We are not liable for indirect or consequential loss, lost profit, lost data or business interruption. Our total liability for any claim arising in any twelve-month period is limited to what you paid us in that period. Nothing here limits liability for death or personal injury, for fraud, or for anything else that cannot be limited by law — and if you are a consumer, your statutory rights are unaffected.
9. Personal data
We process personal data as described in the Privacy Policy. Where your Content contains personal data, you are its controller and we process it on your instructions; tell us if you need a data processing agreement and we will provide one.
10. Changes to these Terms
A new version is published here with its date. Material changes are announced to account holders by email or in the dashboard before they take effect; continuing to use the Service after that means you accept them. If you do not, you may close your account.
11. Term and termination
These Terms apply for as long as you have an account. You may close yours at any time from the dashboard. We may suspend or close an account for a breach of section 4, for non-payment, or if we stop offering the Service — in the last case with reasonable notice. On closure, access ends and data is handled as the Privacy Policy describes; unused credits are not refunded, except where section 5 or the law says otherwise.
12. Governing law and disputes
These Terms are governed by the law of [GOVERNING LAW], and disputes go to [COMPETENT COURTS]. A consumer keeps the protection of the mandatory law of their own country of residence and may bring a claim in its courts. We would rather settle by talking first: write to support@ai-cordon.com.
13. Who we are
[LEGAL ENTITY NAME], [REGISTERED ADDRESS]. Registration: [REGISTRATION NUMBER AND REGISTER]. VAT: [VAT NUMBER, OR STATE THAT THERE IS NONE]. Contact: support@ai-cordon.com.